8.8 Review Score
January 8, 2018
Quiet location along the Mekong. Lovely staff.
December 24, 2017
Only Very simple dinner at hotel possible
Beautiful location with river view Small hotel ( only 4 rooms/Villas)
October 9, 2017
Perfect relaxing get away
The staff was very good and the the place was superb for a relaxing holiday.
December 30, 2016
There are no comments available for this review.
January 29, 2016
No service at all
Absolutely no service. Nice and friendly staff doesn't mean professional. Nobody could understand enough English to help us. Why? English website, English signs, English menu and nobody speaks English? The minibar is only an empty fridge, we wanted 3 beers and had to walk and ask the reception but nobody was there. So we went to the staff's rooms, but they had only two: maybe their own beers.. No kettle in the room even if it should be, we walked to the staff and asked for it but no way, they brought us 2 warm coffees but no kettle for a night-time tea. There's a phone in the room but no directory, we tried any number with no answer. So we always had to walk to the staff's rooms because nobody still was at the reception. Yesterday was a very cold night, coldest as usual and the dinner arrived ice cold, well, the curry was warm.. Even if it wasn't so cold, how can you bring food to the cottage without any cover? This is a very bad service for a so good place. No internet access in the morning, and I needed it for my job, what could we do? Walk again to the staff's rooms (under the rain) to ask? When there's a phone here.. The american breakfast: warm coffee, ice cold eggs, cold bacon, cold sausages, cold toast. The fruit juice was ok, because it was cold.. Breakfast came under the rain and they wanted to serve it outside, under the rain: that's what I mean, nice but not professional. We are very very very disappointed. We'd like to stay in this wonderful place for more than one night but no... if we would like to be abandoned to ourselves and have a cold meal we could camp alone by the river. Where was the manager? About the bill: we paid with credit card, the lady took a picture of my card and after a while I paid something. But no invoice at all. Ok, the bill could be correct but they must give detailed invoice.
We slept in the cottage. Fantastic place, very good location, very very very nice and friendly staff, very beautiful food.